Privacy Policy

Last Updated: September 10, 2026

Introduction

This Privacy Policy explains how tundra-seal collects, uses, discloses, and protects personal information provided through our website and services. We are committed to handling your personal information in accordance with the Australian Privacy Principles set out in the Privacy Act 1988.

Information We Collect

We collect the following types of personal information:

• Contact information including name, email address, and phone number
• Financial information provided during consultation sessions
• Communication records including emails and consultation notes
• Technical information such as IP address, browser type, and device information
• Usage data including pages viewed and time spent on our website

How We Use Your Information

We use collected information for the following purposes:

• Providing financial literacy consultations and services
• Communicating with you about bookings, inquiries, and service delivery
• Improving our website functionality and user experience
• Sending relevant educational content and service updates with your consent
• Complying with legal obligations and maintaining business records

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist in operating our website and delivering services, bound by confidentiality obligations
• When required by law, legal process, or government request
• To protect our rights, property, or safety, or that of our clients or the public
• With your explicit consent for specific purposes

Data Security

We implement reasonable security measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. These measures include secure server hosting, encrypted data transmission, and restricted access to personal information by authorized personnel only.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Consultation records are maintained for a minimum of seven years as required by Australian business record-keeping standards.

Your Rights

Under Australian privacy law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, subject to legal retention requirements
• Withdraw consent for marketing communications at any time
• Lodge a complaint with the Office of the Australian Information Commissioner

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience and analyze site usage. For detailed information about our cookie practices, please refer to our Cookies Policy.

Third-Party Links

Our website may contain links to external sites not operated by us. We are not responsible for the privacy practices of third-party websites and encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised effective date. Continued use of our services after changes indicates acceptance of the updated policy.

Contact Information

For questions or concerns about this Privacy Policy or our data handling practices, please contact us at:

Email: [email protected]
Address: Level 12, 345 George Street, Sydney, NSW 2000, Australia